A patient care coordinator (PCC) is the first interaction patients will have with Freedom Hearing Center and is a very important role within the practice. The PCC is responsible for interacting with patients in a healthcare setting and managing administrative tasks in their primary office as well as tasks for …
Oticon Better Hearing Challenge
Take the Oticon Better Hearing Challenge! Can your current devices stand up to the challenge? Did you know that we hear with our brains and not our ears? Oticon More™ hearing devices give the brain more of what it needs to make better sense of sound, so you can get …
OTC Hearing Devices
Lost, confused, unsure, or puzzled about the difference between prescription hearing devices and over the counter devices? We are here to help. On October 17, 2022 over the counter devices (OTC) became available to the public. The bill making this possible was introduced in 2017 and finalized in August 2022. …
How Treating Hearing Loss Improves Your Relationships
When we ask relationship experts if they could recommend one way to improve relationships, a common theme emerges. Healthy relationships rely on good communication, and couples’ therapists and other experts agree that miscommunication underlies many other relationship issues. By definition, a relationship is a communication process between two people. When …
We’re Hiring!
Front Office Receptionist The primary role of the front office receptionist is to answer the phones, manage the schedule, follow-up with patients, and act as a back-up patient care coordinator. Daily Tasks and Responsibilities: Answer incoming calls Schedule appointments with current and future patients Follow up with existing patients utilizing …
Avoiding Hearing Tests Can Make the Problem Much Worse
If you know that you have hearing loss but have not taken action to pursue treatment, you might be making your problems much worse. Hearing loss is not an isolated condition. On the contrary, failing to address your hearing loss can be part of a snowball effect in your body, …
Advisory: iOS 15.4 Connectivity Issue
ADVISORY: The latest update from Apple, iOS 15.4, is requiring hearing aids to be re-paired for the Hearing Aid App to work properly. This issue is tied to the Apple iPhone update, not to the hearing aid(s) themselves. This update has impacted Oticon, Resound, Widex, and Starkey devices. What is …
New Year, New You?
January is usually a time for resolutions. Have you committed to anything new this year? Are you going to make healthier food choices or commit to being more adventurous? Have you considered making your hearing health a priority? Did you know that studies have found a link between hearing loss …
Why Is It Important to Have a Communication Partner When You Have Your Hearing Evaluated?
When setting an appointment with us, you may wonder why we ask for someone to attend your appointment with you. For many, the hearing healthcare journey can be quite long. On average, people wait 7 years between the time they notice they are having hearing difficulties, and actually taking action …
Real Ear Measures (REM)
What are Real Ear Measures (REM)? REM is considered a “gold standard” in fitting hearing devices. It is a verification/validation process where an audiologist places a fine probe microphone into the ear canal to measure the sound at the eardrum. These measures include the response of the ear canal acoustics …
